Luxe & Glow Studio
A complete GoHighLevel build for a high-end beauty salon — branded booking calendars, email & SMS journeys, review capture, and 13 automated workflows running the full client lifecycle.
01Problem
Bookings, reminders and review requests were handled by hand, so appointments slipped, clients did not show up, and few happy clients left a review.
02Solution
Branded booking calendars, email and SMS journeys across the whole client lifecycle, an automatic review request after each visit, and A2P 10DLC compliant sending so texts actually arrive.
03Tools
04Outcome
At about 200 appointments a month, automatic reminders that bring no-shows from 15% down to 9% keep 12 more appointments, at an $80 average ticket. A review request after every visit lifts the share of clients who leave one from 10% to 20%.
