Case Study

Vapi AI Receptionist

A Vapi voice-AI receptionist for a dental clinic — answers every call, checks live calendar availability, books and reschedules appointments by voice, and writes each one to Google Calendar + Airtable. No hold music, no missed calls.

01Problem

The front desk cannot answer every call during procedures and after hours, and a caller who reaches voicemail often books somewhere else.

02Solution

A Vapi voice AI answers every call, checks live calendar availability, books and reschedules by voice, and writes each appointment to Google Calendar and Airtable.

03Tools

Vapi AIn8nGoogle CalendarAirtable

04Outcome

~16extra appointments a month
~$2,400a month at a $150 visit
24/7calls answered and booked

At about 400 calls a month with a quarter missed: if the AI handles 65% of those and a quarter of them book.